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  • 1.  Audience demographics for Passport

    Posted 07-01-2026 04:17 PM

    Hey all, I'm digging into KERA's Passport data for our annual planning and was wondering if we have access to any audience demographics for Passport on Domo? We're trying to get more intentional about target audiences, so any information would be welcome.



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    Cody Newill
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  • 2.  RE: Audience demographics for Passport

    PBS STAFF
    Posted 07-02-2026 09:25 AM

    Hi Cody,

    Good question. Unfortunately we do not have any demographic Passport data in Domo - this is due to strict data privacy regulations. However, this summer we will be launching some new predictive dashboards that will have some segments for membership data. 

    Best,

    Dylan 



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    Dylan Rose
    Director, Data Distribution / PBS Business Intelligence
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  • 3.  RE: Audience demographics for Passport

    Posted 07-02-2026 12:21 PM

    Oh cool, can't wait to see the predictive dashboards. Thanks, Dylan!



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    Cody Newill
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  • 4.  RE: Audience demographics for Passport

    Posted 07-02-2026 07:03 PM

    Agree with Dylan - the way to get any demographic info for Passport folks is to connect the VPPA (Passport) data to your donor CRM. Any Passport user needs to have a membership, right?

    In practice, I've typically been able to match about 97% or so of our VPPA file back to their respective donor record in our CRM, using email as the field on which to join the two data sources (though I'm sure you could also use membership ID; either way you'll likely have some duplicates). That said, our CRM is pretty lacking in demographic info; we have ages for a good chunk of donors, but other info such as gender is less available.

    Good luck!

    - Natalie



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    Natalie Benoy
    Data Scientist/Analyst
    PBS Utah
    801-581-3065
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  • 5.  RE: Audience demographics for Passport

    PBS STAFF
    Posted 07-06-2026 12:20 PM
      |   view attached

    One other resource I wanted to share is the latest MRI Simmons Passport profile. There is some generalized demographic info in this report that may be useful. See the attached. 



    ------------------------------
    Dylan Rose
    Director, Data Distribution / PBS Business Intelligence
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    Attachment(s)



  • 6.  RE: Audience demographics for Passport

    Posted 30 days ago

    The MRI Simmons report is interesting; is there a plan for a Spring 2026 version?

    Chris 



    ------------------------------
    Chris Johannessen
    VP Product
    Lehigh Valley Public Media
    christopherj@wlvt.org
    https://www.lehighvalleypublicmedia.org/
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  • 7.  RE: Audience demographics for Passport

    PBS STAFF
    Posted 30 days ago
      |   view attached

    Hi Chris,

    We just recently received the Spring 2026 edition of this report. See the attached.



    ------------------------------
    Dylan Rose
    Director, Data Distribution / PBS Business Intelligence
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    Attachment(s)



  • 8.  RE: Audience demographics for Passport

    Posted 30 days ago

    Serendipity :) This is great - is there also a companion explainer doc for the report? Just wondering (or a link if not for MRI Simmons)

    Thanks Dylan!



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    Chris Johannessen
    VP Product
    Lehigh Valley Public Media
    christopherj@wlvt.org
    https://www.lehighvalleypublicmedia.org/
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  • 9.  RE: Audience demographics for Passport

    Posted 27 days ago

    Thanks for providing this, Dylan.  I've not been able to locate an explanation of the methodology used for this report, but I am assuming that, as part of a larger study, Passports users were compared to the larger population.  Passport users represented 3% of the larger sample and the indices are what are being presented in the charts, not raw percentages.  Can we assume that the percentages included represent the Passport sample and the full sample can be calculated using the percentages?  Please confirm my assumptions are correct.  

    Thank you, 

    Michael 



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    Michael Murphy
    Broadcast and Media Data Analyst
    WHYY
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  • 10.  RE: Audience demographics for Passport

    PBS STAFF
    Posted 27 days ago

    HI Michael,

    Thanks for sending these questions. Here is some more information from my Business Intelligence colleagues who work more closely with MRI data.

    The Passport audience is compared to the Average U.S. Adult 18+ population.

    Men make up 49% of the general population but only 43% of PBS Passport viewers. Index of 89 means men are 11% less likely than average to be PBS Passport viewers.

    Women make up 51% of the general population but 57% of PBS Passport viewers. Index of 110 means women are 10% more likely than average to be PBS Passport viewers.

     

    Study Universe

    Television: Streaming Video Services/ Any Watching Past 30 Days_PBS Passport

    Weighted (000)

    Vertical(%)

    Weighted (000)

    Vertical(%)

    Index

    Study Universe

    263,735

    100%

    7,428

    100%

    100

    Men

    128,653

    49%

    3,231

    43%

    89

    Women

    135,082

    51%

    4,197

    57%

    110



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    Dylan Rose
    Director, Data Distribution / PBS Business Intelligence
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